Política de privacidade

In this Privacy Policy, all references to «Candy Casino», «Group», «we», «us», «for us», «our» and «ours» refer to any company of the WoT N.V. The references to «you», «your», «to you», and «yourself» refer to the person, who uses our Website(s) and provides us with personal information. Before using our website, please read this Privacy Policy carefully.

1. Collected information

   The Personal Information which may be requested by us for using and processing shall include, without limitation:

   1. Any data you provide to us when creating your account on our website, as well as any other information provided via the Website or email (e.g. first and last name, date of birth, address of registration, email address, phone number);
   2. Concordance made via the Website, email, telephone and web chat or through other means of communication;
   3. Control of any customer assessments that may be carried out from time to time;
   4. All history of transaction made by customer account through the Website(s) or via other communication ways;
   5. Website logins and other details including traffic, GeoIP location, weblogs, activity of logs and other information recorded on the system.
2. Use of collected information

   The Personal Information we collect from users to be able to deliver our Services will be used for the following purposes:

   1. Processing user’s bets and transactions. This includes using of credit card and online payment systems;
   2. Providing you with customer support service including assistance with setting up, operating and managing your account;
   3. Complying with legal and regulatory responsibilities;
   4. Creating personal profiles for our customers which may lead to Loyalty Points and Rewards;
   5. Undertaking necessary measures for Member Account security and identifying the required verification processes;
   6. Analysing customer trends through market study assessments;
   7. Providing our registered players with information about our current promotional offers, products and services, or profitable deals from our selected business partners, associates and affiliates;
   8. Monitoring and investigating transactions in order to prevent fraud, money laundering and other irregular gaming activities.
3. Advertising information

   If you choose not to receive advertising information, we still may use your Personal Information, including your email address and phone number, to provide you with advertising messages about products, services, and promotions that in our opinion may interest you. This may also include information about other gaming products and services from our business partners. If you prefer not to receive any promotional materials, you can cancel this service by using your account settings or contacting our customer support support@candy.casino.com.
   You should also take into account the fact that by accepting any prize or winnings from us, you agree to use your name, surname, and photos for advertising and promotional purposes without additional remuneration, except the situations when this is prohibited by the law.

4. Collection of personal information

   We shall not collect any Personal Information of users without their knowledge. We may collect certain data automatically and receive your personal information where you would have provided such data through using of our services and your interactions with us.
   We may also receive certain Personal Information from online vendors and service providers, as well as from customer lists lawfully. In addition, we retain the right to engage the services of third-party service suppliers to provide technical support.
   Please be aware that we may have access to any information you may provide to such vendors, service providers and third-party e-commerce services. We guarantee to use and protect any Personal Information as set out in this Policy. Any information provided by you will only be disclosed to third parties outside the Company in accordance with this Privacy Policy and we shall take necessary steps to ensure that our agreements with third-party service providers and online vendors always keep your private information secured.

5. Sharing of personal information

   We may share your personal information with other entities within our group of companies and to our business partners. These companies may include our parent companies, their parent companies and all of the subsidiaries of these respective companies, as well as other companies cooperating with us and holding necessary agreements. Data processing may be undertaken by WoT N.V. or another company in the group of companies which may use a third party to fulfill such data processing needs.
   Given that the Internet is a global environment, the use of the Internet for the collection and processing of personal data is necessarily associated with the data exchange. Therefore, we can also exchange the information you have provided with our business partners, suppliers, andsubcontractors in order to fulfill any obligations arising from the agreements with them or with you. In order to keep you aware of any exchanges, we may inform you about providing any third party with your personal information. Please note that in order to provide you with a qualified service, we and/or our service providers may need to transfer your personal data from one country to another within the European Union (EU) and the European Free Trade Association (EFTA), and also to certain personal data processors which may be located outside the European Economic Area (EEA). Therefore, by using the Website and exchanging electronic messages with us, you acknowledge and agree that we (or our suppliers or partners) will process your personal data in these countries. We always take all possible measures to ensure the safe processing of your personal data in order to comply with the terms of this Privacy Policy.
   Being part of the support service, financial departments, and anti-fraud departments, the relevant supervisory authorities, regulatory authorities, employees of Candy Casino also have access to your personal data which is required in order to perform their functions and provide you with support. You hereby agree to such disclosure of your personal information.

6. Data selling and releasing

   We don’t sell personal data of our customers to third parties. However, we may release personal data if we acquire any new businesses. If the Company undergo any changes to its structure such as a merger, acquisition by another company or a partial acquisition, our customers’ personal data will most likely be transferred. As part of our policy, we’ll inform our customers about such transferring of personal data in advance.
   We reserve the right to release personal data when we believe that release complies with the law, or to enforce our Terms and Conditions, or to protect our rights, property, safety, and to protect any other companies within our group of companies.

7. Laws and regulations

   We hereby acknowledge that when collecting and processing your Personal Information for the purposes of managing your Member Account, we are bound by strict legal provisions on the protection of personal data. In addition, nothing in this Privacy Policy shall prevent us from retaining your Personal Information when the law requires.

8. Storing of personal information

   According to these terms and conditions, both you and Candy Casino may decide to close your profile (account) at any time. After closing of your account, we will store your personal information for the period required by law. Data will only be used if required by the competent authorities in cases of requests for financial and tax deductions, money laundering, fraud, or investigation of any other illegal activities.

9. Contact US

   You may always contact us if you need to:

   1. Confirm the accuracy of your personal information collected by us;
   2. Enquire about our use of your personal data;
   3. Prohibit further use of your data for marketing purposes;
   4. Update any information you have provided, giving any evidence we may reasonably require to effect such changes. It is illegal to specify false personal data, and it is your responsibility to ensure that your data is correct and always updated.
10. Cookie policy

    By accepting our Terms and Conditions, registering a Member Account and using our services, you acknowledge that the Website will use cookies in order to store some information on your computer, laptop, tablet or mobile device when you access our Website.
    Cookies are small text files that are stored on your computer or equipment when you visit certain web pages. They record your preferences and send information from your browser, in order to help improve your Website experience and deliver a better and more personalised service. Furthermore, some of the cookies we use are essential for the Website to operate.
    If you wish to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on this Website, you can do that by deleting your existing cookies and managing your browser's privacy settings to block them (Cookies can usually be changed on the “Settings” section of your browser). We recommend you not blocking or deleting your cookies as this may restrict your use of our Website.

11. Consent to Privacy Policy

    By opening an Account at Candy Casino, you agree to the terms of this PRIVACY POLICY. We may update this Privacy Policy occasionally and encourage you to review it periodically. If we change our privacy policy we will post the changes on this page. Your continued use of the Candy Casino services constitutes your agreement to this Privacy Policy and any updates.